Our Approach

Claims Administration

Intrepid 24/7's experienced claims team has developed a holistic approach to the claims handling process. We are equipped to process various claims and handle unique situations from beginning to end. Our friendly, customer-focused department offers:

  • A swift and barrier-free claims process (faxed and electronic claims are welcomed)
  • Consistent monitoring of claims submission patterns for the purposes of trend analysis
  • Retrospective review of cases, where clinical services provided are evaluated to determine if costs were reasonable and appropriate, thus qualifying for full reimbursement
  • Regular audits of claims to ensure adherence to service levels
  • In-house claims dispute resolution service